About - Western EPoS Systems

About Us

Western is one of Ireland's most innovative
Electronic Point of Sale (EPoS) solution providers.

About Western

Meet the Team

Making EPoS Simple

Established in 1986 by John Gill, Western EPoS Systems has grown from a weighing scale reseller to a complete source for integrated EPoS and weighing systems.

Together with our business partners, we supply the finest equipment to retailers in Ireland's leading retail groups, many quality independent stores, shops, and victuallers all over Ireland.

Western sets the standard in EPoS software with the Quest software solution.

Quest EPoS Software

Quest's sales terminal software incorporates easy-to-use and easy-to-navigate graphical user interfaces (GUIs) that expedite transition times and speed operator workflow. Transactions are immediately available for monitoring and analysis in the back office system.

Managers and operators may generate reports on sales using many different criteria, allowing the efficient allocation of resources to then streamline your organisation.

Service

With service centres strategically located across the country, our responsive coverage is nationwide. Customers can avail of telephone service 24 hours a day, 7 days a week, with a 24 hour call-out deadline.

We're not satisfied until YOU are satisfied.

On-going training is available, and every Western system come with a full 12-month warranty.

Our Team

Meet some of our team members, dedicated to helping you find the solution to you EPoS needs and making your life just that bit easier!

Making EPoS Simple

John

Sales

With over 20 years in sales to the retail and hospitality industries, John knows exactly what you need for your business. Give John a call today, even just to chat, and let him guide you through selecting the most effective EPoS solution for your specific requirements.

Robert

Technical Support

Robert's technical and software knowledge knows no bounds. From broadband to printers, Robert can help you with your hardware requirements and provide support in the blink of an eye. Give Robert a call today—and get those issues solved in no time at all.

Carol

Guru

From website, to support, to software design and testing, to label design, to cleaning and making the tea - Carol is on hand to help you in any way she can. Give her a call today, what's a cup of tea without a chat?

Vann

European Operations

Hailing from the wonderful land of Poland, Vann is fluent in 5 languages (including Kung Fu), for clients more comfortable in a different tongue. Vann can help you find what you need without any language barrier. Give him a call today!

Steve

Customer Satisfaction

While he may be the youngest of us (and the best looking!) Steve is wise in the ways of customer communications. Travelling all over the country, Steve's personal calls make you feel a part of our team. Nothing is as important to Steve as your satisfaction with our service.

Gerry

Software Development

Fluent in Chinese and Programming, Gerry is our head of software, and behind the development of Quest. Not only does he oversee the development of those features you need to make Quest work to your individual requirements, he also assists our clients in our Asian markets.

WE ARE HERE TO HELP

Let us call you! We are delighted to answer all your queries about our systems and software.

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Our Partners

Western have partnered with a number of top companies to create a robust and powerful point of sale system. Hardware and software providers have integrated with Western to the benefit of all our customers.